Privacy Policy
Last updated: October 11, 2025
This Privacy Policy describes how Muscle Metabolix (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from musclemetabolix.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access the Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will appear here with a new “Last updated” date.
2. How We Collect and Use Your Personal Information
We collect personal information about you from a variety of sources depending on how you interact with our Site. This includes information you provide, data collected automatically, and information from third parties.
3. What Personal Information We Collect
Information We Collect Directly from You
- Contact details — name, address, phone number, email
- Order information — billing/shipping address, payment confirmation
- Account credentials — username, password, security data
- Customer support details you share with us
Information We Collect about Your Usage
We automatically collect data such as IP address, browser type, device, and interaction history using cookies and similar technologies.
Information We Obtain from Third Parties
We may receive information from vendors, payment processors (e.g., Shopify, card processors), or analytics partners, all handled in accordance with this Policy.
4. How We Use Your Personal Information
- Providing Products & Services: To process orders, manage accounts, and deliver purchases.
- Marketing & Advertising: To send offers and tailor promotions.
- Security & Fraud Prevention: To protect accounts and investigate misuse.
- Customer Communication: To respond to inquiries and improve our Services.
5. Cookies
We use cookies and similar technologies for site functionality, analytics, and personalized experiences. You may disable cookies in your browser, though some features may not function properly.
6. How We Disclose Personal Information
We may share your information with:
- Vendors or service providers (IT, payment, fulfillment, analytics, etc.)
- Business and marketing partners
- Affiliates within our corporate group
- Legal authorities when required
7. Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
8. Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect data from minors. Parents or guardians may contact us to request deletion of such data.
9. Security and Retention of Your Information
We use reasonable security measures, but no system is completely secure. Retention depends on operational, legal, and contractual requirements.
10. Your Rights
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right to Data Portability
- Restriction or Withdrawal of Consent
- Managing Communication Preferences
We may need to verify your identity before processing requests. Authorized agents may act on your behalf with proper documentation.
11. Complaints
If you have concerns about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority if unsatisfied.
12. International Users
Your information may be transferred and processed outside your country. Where required, we use approved data transfer mechanisms such as Standard Contractual Clauses to ensure adequate protection.
13. Contact
For questions or requests regarding this Privacy Policy, contact us at:
Email: salesmusclemetabolix@gmail.com
Address: Qutub Plaza, DLF Phase 1, Sector 26, HR 122002, IN